Returns & Exchanges

We want you to love your Paul Valentine jewelry and accessories; however, if you are not completely satisfied, you can return your items within 30 days of receipt for a full refund or exchange. Please ensure all items are returned in their original, unworn condition with all protective packaging intact.

1

Register Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items securely in their original gift boxes and pack them into a shipping mailer, ensuring you include the provided return form.

3

Ship the Items

Attach the pre-paid shipping label to your package and drop it off at your nearest authorized carrier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse team has inspected your return, we will process your refund or exchange within 10 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing